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Professional Team
Professional Team
Quality Insurance
Quality Insurance
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Many Elite
24-Huor Service
24-Huor Service

Service Introduction

 Provide customers with unique design solutions and complete sample customization designs according to customer requirements;
 Arrange sample freight consultation, sample shipping and other services for customers;
 After-sales, can provide carpet cleaning methods, after-sales solutions to problem products and etc.
Westin Carpet professional services custom design solutions sample shipping consultation after-sales carpet care support premium customer service

FAQ

  • Q What's the delivery time?

    A Delivery time is within 20 days after receiving your deposit, if the order is our stock, the delivery time can shorten 7 days. 

  • Q How to get a sample from you?

    A All samples will be free, but the freight should be on your side. Normally we use DHL, FEDEX and UPS to deliver samples.

  • Q What kind of service can you provide once we place the order?

    A
    After we confirmed the order, we will arrange the production at once; our QC members will control the quality of each stage as well as guaranteed quality, shapes and delivery time. We also can arrange the shipment by sea, air or thru Courier Company. 

  • Q Are you factory or trading company?

    A Yes, we are factory from Tianjin. Tianjin carpet is world famous, it takes 70% of world carpet market, we have great area advantages. Our monthly production is 600,000 square meters. We hold the idea that we provide reliable and valuable services tohelp our customers have growing and profitable business. 
  • Room 401, Jinhui Building, Wuqing District, 
    Tianjin, China
  • E-mail Us：
    info@westincarpet.com
  • Call Us On：
    +86-150-2256-9999
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